Privacy Policy

1. Introduction

This Privacy Policy explains how Infinite Protection LLC (a Colorado limited liability company operating as "Infinite Protection," "we," "us," or "our") collects, uses, and protects your information when you visit our website, request a free security assessment, or use our services. By using our website or providing your information, you agree to the practices described below.

2. Who Collects Your Data

Your information is collected and controlled by Infinite Protection LLC, located in Golden, Colorado. If you have any questions about this policy or your data, you can reach us using the contact details at the bottom of this page.

3. Information We Collect

We only collect information needed to respond to you and provide our services. This may include:

• Contact information you provide, such as your first name, last name, phone number, and email address.
• Business details you choose to share when requesting an assessment or service.
• Communication preferences, including whether you have opted in to receive transactional and/or marketing text messages.
• Website usage data, such as general analytics and device information collected automatically when you visit our site.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule your free security assessment.
• Provide, manage, and support the cybersecurity services you request.
• Send transactional messages such as appointment reminders, booking confirmations, requested pricing information, and account or service notifications.
• Send marketing or promotional messages, but only if you have separately opted in to receive them.
• Improve our website, services, and customer experience.
• Comply with our legal and regulatory obligations.

5. SMS / Text Messaging & Opt-In Data

If you opt in to receive text messages from Infinite Protection, we will only send the categories of messages you consented to. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for assistance.

6. How We Share Information

We do not sell your personal information. We do not share your phone number or SMS opt-in data with any third parties for their own marketing purposes. We may share limited information only with trusted service providers who help us operate our business (for example, our messaging, hosting, or scheduling providers), and only to the extent needed to deliver our services to you, or where required by law.

7. Data Retention

We retain your information only for as long as necessary to provide our services, respond to your requests, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Your Rights & Choices

• You can opt out of text messages at any time by replying STOP.
• You can unsubscribe from marketing emails using the link in those emails.
• You can request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law.

To exercise any of these rights, contact us using the details below.

9. Data Security

As a cybersecurity company, protecting information is central to what we do. We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or your information, contact us: